Next Chapter Home Group respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit nextchapterhomegroup.com, submit a form, communicate with our team, or use our services.
Next Chapter Home Group is a real estate team affiliated with Keller Williams Connected and serves clients throughout North Carolina and South Carolina.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Property address
Information related to buying, selling, relocating, downsizing, or other real estate needs
Information submitted through contact forms, property inquiry forms, appointment requests, or other forms on our website
Communications you send to our team by phone, email, text message, or through our website
We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
How We Use Your Information
Information collected through our website may be used to:
Respond to your questions or requests
Provide information about properties or real estate services you request
Communicate regarding buying, selling, relocation, downsizing, or other real estate needs
Schedule appointments and consultations
Provide updates related to an existing real estate inquiry or transaction
Send informational or promotional communications when you have provided appropriate consent
Improve our website, services, and customer experience
Maintain business records and comply with applicable legal or regulatory requirements
SMS/Text Messaging Privacy
If you provide your mobile phone number and consent to receive text messages from Next Chapter Home Group, we may send informational, customer-care, transactional, and/or promotional text messages according to the consent you provide.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
SMS consent and mobile phone information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Your consent to receive marketing text messages is not a condition of purchasing goods or services.
Sharing of Information
We do not sell your personal information.
We may share information when reasonably necessary to provide services you request, operate our business, complete a real estate transaction, comply with legal requirements, or work with service providers that support our business operations.
Depending upon your real estate needs, information may also be shared with appropriate parties involved in a transaction or requested service, such as affiliated real estate professionals, transaction service providers, closing professionals, inspectors, attorneys, lenders, or other professionals when appropriate and permitted by law.
We do not share SMS consent information with third parties or affiliates for their marketing or promotional purposes.
Cookies and Website Technologies
Our website may use cookies, analytics tools, tracking technologies, or similar technologies to understand website usage, improve functionality, and measure the effectiveness of our communications and marketing.
You may be able to control cookies through your browser settings.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services to provide certain features. Those organizations may maintain their own privacy policies and practices.
Next Chapter Home Group is not responsible for the privacy practices or content of third-party websites.
Data Security
We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request that we update or correct personal information you have provided to us or to request that we stop certain communications.
You may unsubscribe from marketing emails using the unsubscribe link provided in those communications and may opt out of text messages by replying STOP.
Children's Privacy
Our website and services are intended for adults seeking real estate information and services. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Next Chapter Home Group Keller Williams Connected Email:[email protected] Website: nextchapterhomegroup.com
